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A streamlined bulk ordering solution for wholesale customers who manage purchases through spreadsheets.
The Challenge
Wholesale customers, particularly those managing large, repetitive orders, were spending excessive time navigating through product catalogs and manually entering items. Many preferred working in spreadsheets offline but had no efficient way to transfer this data into their online orders.
The Solution
- Upload CSV files containing SKUs, quantities, and Units of Measure directly into the online store
- Download templates pre-populated with their recent purchase history
- Validate their orders automatically before adding items to cart
Key Features
CSV Upload & Template System
- Custom templates with 90-day purchase history
- Predefined format supporting SKU, quantity, and UoM fields
- Direct transfer from spreadsheets to shopping cart
Smart Validation Engine
- Automatic verification of SKU existence
- UoM validation against product specifications
- Customer entitlement checks for personalized catalogs
- Quantity verification against minimum order requirements
Streamlined User Experience
- Clear error handling with specific validation messages
- Automatic cart population for valid items
- Mobile-responsive design supporting all devices
Results
The Quick Orders feature successfully:
- Reduced order creation time by 70% for customers with recurring orders
- Decreased errors in order placement by automatically validating product details
- Improved customer satisfaction by supporting their preferred offline workflow
- Increased average order value through more efficient bulk ordering
